Wooboobox (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, make a purchase, or contact us.

🔍 1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: name, email address, phone number, shipping/billing address

  • Order Information: products purchased, payment details, transaction history

  • Technical Data: IP address, browser type, device information, usage logs

  • Communication Data: messages sent to us via email, contact forms, or social platforms

We do not collect sensitive personal information unless required for specific services and with your consent.

💡 2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Provide customer service and technical support

  • Send order confirmations, shipping updates, or service notifications

  • Improve our website, services, and product offerings

  • Communicate marketing promotions (only if you opt-in)

🤝 3. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with:

  • Shipping carriers to deliver your products

  • Payment processors to securely process payments

  • Service providers for email communication or website hosting

  • Legal authorities if required by law, regulation, or court order

All third parties are contractually required to protect your information and use it only for the intended purpose.

🛡️ 4. Data Security

We implement technical and organizational measures to protect your data, including:

  • Encrypted payment transactions

  • Secure servers and firewalls

  • Limited internal access to personal information

However, no online transmission is ever fully secure. We encourage you to use strong passwords and monitor your accounts for suspicious activity.

🌍 5. International Data Transfers

As we are based in China and serve global customers, your data may be stored or processed outside your country. We ensure that any such transfers comply with applicable data protection laws.

🔄 6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or outdated data

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent for marketing

  • Object to certain types of data processing

To exercise any of these rights, contact us at Angie@wooboobox.com.

📅 7. Data Retention

We retain your data only as long as needed for the purposes outlined in this policy, or as required by law (e.g., tax, accounting, warranty tracking).

👶 8. Children’s Privacy

Our products and services are not intended for children under 16. We do not knowingly collect personal data from minors. If we learn we have, we will delete it promptly.